TWP’s Insider Package includes the following documents:

Client-specific

  • Policies and Procedures
  • Four Service Prep Checklists
  • Client-specific Photo and Video Release
  • FAQs
  • Client Rewards Program
  • Unsupervised Outdoor Access Waiver
  • Temporary Pet Agreement
  • Key Transfer Authorization
  • Monthly Service Contract
  • Welcome Home & Team Training Cards
  • Announcements including Pricing Changes & New Software
  • Additional Stationary & Gifts
  • Bonus Items

 

Employee-specific

  • Employment Application
  • Offer Letter & Rate Sheet
  • Non-Solicitation Agreement
  • Photo and Video Release
  • Team Training Agreement
  • Gratuity Guidelines & Tip Sharing
  • Emergency Contact Form
  • Direct Deposit Authorization
  • Complete Employee Manual including Social Media Usage
  • Equipment & Key Handling Agreement
  • Equipment Inventory List
  • Employee File Checklist
  • Ninety Day & Annual Performance Review Template
  • End of Employment Agreement