The Wag Pack is locally owned and operated and has been Making Pet Parenting Easier® in Northern Virginia since 2008.
We are licensed, bonded, and insured and use secure online scheduling software for client registration, scheduling, and payment. The use of technology allows us to securely retain client information, pet care instructions, and household details. All data and communication is encrypted and backed up daily.
Our dedicated technology tracks employees’ real-time check-ins and check-outs including GPS location, both for their safety and your peace of mind, and allows you to receive visit updates and photos in your email inbox and/or via phone app.
When you hire TWP, you hire our team, giving you access to dedicated back-up pet sitters, usually managers, that will step in and care for your pet in the case of any staff member illness or emergency so that your services are never interrupted.
We have an administrative office in North Springfield where we conduct staff meetings, meet with clients, and provide employees with one-on-one training and preparation.
We hire employees and do not work with independent contractors, which allows us to attain a higher level of service through in-depth new hire screenings, extensive training, and quality control.
Our prices are fair and straightforward. Plus, we have a very generous rewards program in which clients earn credits toward future services by simply supporting our business.